During the production of tuyau alimentaire, Dongguan Ruixiang Precision Silicone Products Co.,Ltd. adopts a strict monitoring process to ensure the quality of raw materials. We purchase raw materials according to our own production standards. When they arrive at the factory, we take great care of processing. For instance, we ask our quality inspectors to check every batch of material and make records, ensuring that all defective materials are eliminated before mass production.
We are honored to mention that we have established our brand - Ruixiang. Our ultimate goal is to make our brand rank top in the global market. To achieve this goal, we spare no efforts to improve product quality and upgrade service items, so that we may be on the top of the referral list by cause of the word-of-mouth.
We would like to think of ourselves as providers of great customer service. To provide personalized services at Ruixiang Silicone, we frequently conduct customer satisfaction surveys. In our surveys, after asking customers how satisfied they are, we provide a form where they can type out a response. For example, we ask: 'What could we have done differently to improve your experience?' By being upfront about what we're asking, customers provide us with some insightful responses.